Privacy Policy

All information provided by you to Funky Elephant is used only to ensure the best possible shopping experience. All information is strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your previous consent.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Facebook/Messenger, Google/Gmail.com, PayPal, Etsy, Instagram or Twitter or their related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Paypal, Etsy, Facebook and delivery companies such as Royal Mail.  You can reference their Policies via their websites to learn more about their privacy practices:

Facebook Privacy Policy here: https://www.facebook.com/about/privacy/update
Royal Mail Privacy Policy here: https://www.royalmail.com/privacy-policy
Google Privacy Policy here: https://policies.google.com/privacy/update
Paypal Privacy Policy here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full 
Instagram Privacy Policy here: https://help.instagram.com/519522125107875?helpref=page_content
Twitter Privacy Policy here: https://twitter.com/en/privacy#update
Etsy Privacy Policy here: https://www.etsy.com/legal/privacy/

Information I Collect

To fulfil your order, you must provide me with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order) if you contact me directly.

Why I Need Your Information and How I Use It

We rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list (available via our website)
  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
  • as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services.  We use your information to provide the services you requested and in our legitimate interest to improve our services.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

  • Service providers.  I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies and payment services.  I will share your personal information with these third parties, but only to the extent necessary to perform these services.
  • Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
  • Compliance with laws.  I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, for tax purposes and to enforce my agreements. I generally keep your data for the following time period: 7 years.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.  These rights are described below:

  • Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
  • Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
  • Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Clare Kelly, am the data controller of your personal information.  If you have any questions or concerns, you may contact me at  Alternately, you may write to me at: Funky Elephant, 15 The Wrekin, Farnborough, Hampshire, GU14 6TT

This was last updated on May 25th, 2018

 

Disclaimer

Funky Elephant strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither Funky Elephant, nor representative of Funky Elephant will be liable for damages arising from the use of this website or the products sold here.

Any dispute arising between a customer and Funky Elephant will be settled in accordance with British Legislation.

Cookie Information

Cookies and how they Benefit You
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
  • We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions
You can learn more about all the cookies we use below

Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies
Our own cookies – We use cookies to make our website work including:  Making our shopping basket and checkout work.  There is no way to prevent these cookies being set other than to not use our site.

Social Website Cookies
So you can easily like or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.
Cookies are set by:
Facebook – Privacy Policy
Twitter – Privacy Policy
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites
It may be that your concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

The cookie information text on this site was derived from content provided by Attacat Internet Marketing , a marketing agency based in Edinburgh. If you need similar information for your own website you can use their free cookie audit tool.